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    Privacy Policy — SAMSUN
Effective date: October 3, 2025
1) Who We Are
SAMSUN operates the website at `https://11town.xyz` and subdomains. Contact: `vince@11town.xyz`.
2) Scope
This policy explains how we collect, use, share, and protect personal information when you use our Service.
3) Data We Collect
- Account data: name, email, credentials (hashed), settings.
- Payment data: handled by payment processors; we receive limited billing metadata (no full card details).
- Usage data: device info, logs, IP address, pages/features used.
- Content data: prompts, inputs, files, and outputs you generate.
- Cookies and similar technologies for authentication, preferences, and analytics.
- Support communications you send us.
4) How We Use Data
- Provide, maintain, and improve the Service and features.
- Authenticate users, secure the Service, prevent fraud/abuse.
- Process prompts and generate outputs via AI providers.
- Communicate updates, support, and service notices.
- Comply with legal obligations.
5) Legal Bases (EEA/UK where applicable)
- Contract performance; legitimate interests; consent (where required); legal obligations.
6) Sharing of Data
- Service providers/Processors (e.g., hosting, analytics, AI providers, payments) under contractual safeguards.
- Legal and compliance reasons.
- Business transfers (e.g., merger or acquisition).
We do not sell personal information.
7) Retention
We retain data only as long as needed for the purposes above or as required by law. You may request deletion, subject to legal/operational limits.
8) Security
We use reasonable administrative, technical, and organizational measures. No method is 100% secure.
9) International Transfers
If data is transferred internationally, we use appropriate safeguards (e.g., SCCs where required).
10) Your Rights
Subject to your location, you may have rights to access, correct, delete, restrict, port, or object to processing. To exercise rights, email `vince@11town.xyz`. You may also control cookies via your browser settings.
11) Children’s Privacy
The Service is not directed to children under 13 (or applicable minimum age). We do not knowingly collect their data.
12) Changes to this Policy
We may update this policy; the new version will be posted with an updated effective date.
13) Contact
Privacy questions: `vince@11town.xyz`.